Child safety standards

Adults only

You must be 18 or older to use Runmance. Everyone gives their date of birth when they sign up, and nobody under 18 can create a profile. If we find or are told that an account belongs to a minor, we remove it.

What is never allowed

• Any sexual content that involves a minor, including images, messages, links and drawings.
• Sexualising minors in any way, or asking for such content.
• Grooming: contacting a minor, or someone presented as a minor, for sexual purposes.
• Using Runmance to arrange, encourage or promote the abuse or exploitation of a child.
• Photos in which a minor is the main subject of a dating profile.

How to report

• In the app: open the profile, chat, activity or club, choose “Report or block”, and pick “Looks under 18” or the reason that fits. You do not need to be matched with someone to report them.
• By email: support@runmance.com. This address is monitored for child safety reports.
• If a child is in immediate danger, call the emergency number where you are first.

What we do

• Reports about minors are reviewed first, ahead of every other kind of report.
• We remove the content and permanently ban the account, and we keep what is needed as evidence.
• We report child sexual abuse material and suspected exploitation to the competent authorities, including national law enforcement and, where it applies, the National Center for Missing & Exploited Children (NCMEC), and we cooperate with their investigations.
• Banned people are not allowed to come back with a new account.

Contact for child safety

The person responsible for child safety at [Company legal name] can be reached at support@runmance.com. Regulators and organisations working on child protection can use the same address.