Terms of use

1. Who can use Runmance

• You must be at least 18 years old.
• You must be allowed to use the service under the law of the country you live in.
• You may have one account, and it must be yours. You may not use it for a business or let someone else use it.
• You may not use Runmance if we have banned you before.

2. Your profile

• Use your real first name, your real age and photos that show you as you are now.
• At least one photo must show you doing one of your sports.
• You are responsible for what you post and send. Do not post anything you do not have the right to share.

3. How to behave

You agree not to:

• harass, threaten, insult or stalk anyone, or keep contacting someone who has asked you to stop;
• post nudity, sexual content, violence, hate speech or anything illegal;
• involve anyone under 18 in any way, or post sexual content about minors. We report this to the authorities;
• pretend to be someone else, or misstate your age or intentions;
• ask other members for money, sell or advertise anything, or send spam;
• share someone else’s private information or their messages without permission;
• use bots, scrapers or other automated tools, or try to break or get around the app’s limits.

Organisers of activities and clubs are responsible for what they organise. Take part at your own risk and within your own limits. See our safety tips.

4. Reports and what we may do

You can report or block anyone from their profile, a chat, an activity or a club. We review reports, and to do so we may read the conversation that was reported. If someone breaks these terms we may remove content, limit an account or ban it, with or without warning, depending on how serious it is. If you think we got it wrong, write to support@runmance.com.

5. Your content

Your photos and text remain yours. You give us permission to store them and show them to other members inside Runmance for as long as you keep them on your profile, so that the service can work. We do not use your photos in advertising without asking you first.

6. Paid plans and roses

• Runmance is free to use. Pro is an optional subscription that removes the daily like limit and shows your profile earlier. Roses are optional one-time purchases.
• Purchases are made through the App Store or Google Play and are charged to your account there. Prices are shown before you buy.
• A subscription renews automatically for the same period unless you cancel at least 24 hours before it ends. You cancel in your App Store or Google Play subscription settings. Deleting the app or your account does not cancel a subscription.
• Refunds are handled by Apple or Google under their rules. Nothing here limits the rights you have under consumer law.
• Roses have no cash value, cannot be transferred, and are lost if your account is deleted or banned.

7. Meeting people

We do not run background checks and we cannot verify what members say about themselves. You are responsible for your own safety when you talk to or meet someone. We are not a party to anything you arrange with another member.

8. Ending your account

You can delete your account at any time in the app: see how to delete your account. We may suspend or end an account that breaks these terms.

9. Our responsibility

We work to keep Runmance available and safe, but we provide it as it is and cannot promise that it will always work without interruption or that you will meet someone. To the extent the law allows, we are not liable for the behaviour of other members, on or off the app, or for indirect losses. Nothing in these terms limits liability that cannot be limited by law, or your rights as a consumer.

10. Changes to the service and to these terms

We may change the app and these terms. If a change to the terms matters, we will tell you in the app before it applies. If you do not agree, you can delete your account.

11. Law and disputes

These terms are governed by Portuguese law. If you are a consumer living in the European Union you also keep the protection of the mandatory laws of your country, and you may bring a claim in the courts where you live. Consumers in Portugal can also use an alternative dispute resolution body listed at consumidor.gov.pt.

12. Contact

[Company legal name], [Registered address], Portugal. Email: support@runmance.com.